Privacy Policy of SLOD! and Lawyers Real Estate Pty Ltd
This is the Privacy Policy of SLOD Pty Ltd and Lawyers Real Estate Pty Ltd, referred to collectively hereafter as Lawyers Real Estate Pty Ltd. Lawyers Real Estate Pty Ltd is bound by the Commonwealth Privacy Act and the ten National Privacy Principles for the handling of personal information, which are set out in that Act. Our policies, processes and systems have been developed to ensure we comply with all our obligations under the Privacy Act.
Lawyers Real Estate Pty Ltd understands and appreciates how important it is to safeguard your personal information. This privacy policy explains how your personal information will be treated when you deal with our business and this website.
The information we collect
Each time someone visits our site, our web server collects the following types of information:
- The number of users who visit
- The date and time of visits
- The number of pages viewed
- How users navigate through the site
No attempts are made to identify anyone browsing our site. The data is captured so that we can accurately evaluate the quality of our content and make improvements for you.
Cookies
Information may also be collected by cookies when you use our web site. A cookie is a piece of data stored on your computer which contains information relating to your use of our web site. When you visit our web site, cookies may record details about your computer and your use of our site, such as what pages you view and download from the site. We use cookies for internal management purposes only. You may set your browser to block cookies (consult the instructions for your particular browser on how to do this); although doing so may adversely affect your ability to perform certain transactions, use certain functionality, and access certain content on our website. Despite common myths, the cookies we send to your PC cannot read your hard drive, obtain any information from your browser or command your computer to perform any action. They are designed so that they cannot be sent to another site or be retrieved by any site other than Lawyers Real Estate Pty Ltd.
What type of personal information do we collect?
Lawyers Real Estate Pty Ltd collects personal information that is necessary to review employment applications, maintain our relationships with our customers, administer any award program or competition we may run, market our products and deal with enquiries and complaints regarding those products.
In order to provide you with services, answer your enquiries, deal with your requests or improve the services we offer you, we may collect and process the following personal information about you:
- Information, such as your name, email and other contact details (including information that you provide by filling in forms on the web site). This includes information provided at the time of registering to use the web site, subscribing to our service, posting material or requesting further services. We may also ask you for personal information if you report a problem with the web site.
- If you contact us, we may keep a record of that correspondence.
- We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
- Details of transactions you carry out through the web site.
- Details of your visits to the web site including, but not limited to, traffic data, location data, weblogs and other communication data and the resources that you access.
- If you are a real estate vendor, your contact details and details about the property you are selling, including photographs and plans, and information and documents required for preparation of any disclosure statement made available on the website.
If we do not collect this personal information from you, we may not be able to provide you with the services or assistance you have requested.
How do we collect personal information?
We usually collect personal information directly from the individual to whom the information relates. We may collect nonpublic personal information about you from the following sources:
- Information we receive from you, such as on applications or other forms, including online electronic forms.
- Information about your transactions we secure from our files, or from our affiliates or others.
- Information we receive from a consumer reporting agency.
- Information we receive from others involved in your transaction, such as real estate agents, brokers, loan officers, loan sale advisors or lenders.
Unless it is specifically stated otherwise in an amended Privacy Policy, no additional nonpublic personal information about you will be collected.
If you forward information to us either electronically (eg. in an email) or by sending it to us as a hard copy document, we will collect that information and use it for the purposes for which you have provided it to us.
How your personal information will be managed
Lawyers Real Estate Pty Ltd will take reasonable commercial steps to ensure that all information we collect, use or disclose is accurate, complete, up to date and stored in a secure environment accessed only by authorised persons.
We will, where commercially practicable and permitted by law, destroy or permanently de-identify personal information that is no longer needed.
How your personal information will be used
The website generally uses information to fulfill requests for services (including qualification to make bids), to market/promote the website, and to contact you.
We also use this information to better understand how visitors use our website and how we can enhance your experience, its contents and functionality to meet your needs and personal interests. We will also log the webpage visitors were on before visiting us, and use that data to formulate statistical models.
On occasion, we may make information collected on the website available to subsidiaries and affiliated companies that are part of the Lawyers Real Estate franchise group of companies. In addition, if you download information on properties or notes or place a bid on a particular property or note, the seller and the seller’s representatives are given access to your information.
Lawyers Real Estate Pty Ltd will use the personal information provided to us for one or more of the following purposes (depending on the circumstances):
- maintain and develop our business relationships with our business customers;
- respond to and analyse complaints and enquiries regarding Lawyers Real Estate Pty Ltd;
- administer award programs we may run from time to time;
- notify you from time to time of special events or offers and services Lawyers Real Estate Pty Ltd may provide; and
- fulfil all legal and regulatory requirements of Lawyers Real Estate Pty Ltd.
Your use of the Lawyers Real Estate Pty Ltd web site constitutes consent to the storage of your information by Lawyers Real Estate Pty Ltd and any contractor providing hosting services to Lawyers Real Estate Pty Ltd.
If you do not wish to receive information about additional promotions and services offered by Lawyers Real Estate Pty Ltd, you can let us know by sending our Privacy Officer a message by post, fax or email at any of the addresses set out below.
Lawyers Real Estate Franchisees
You should be aware that submitting an enquiry regarding a property or a Lawyers Real Estate franchisee through the website will result in the information being passed to the franchisee. What they then do with your information will be their responsibility. You will need to see the franchisee's privacy policy to find out how that franchisee handles your personal information. We are not responsible for the way individual franchisees collect, use, disclose or handle personal information.
Will my personal information be disclosed to a third party?
Related third parties
The personal information Lawyers Real Estate Pty Ltd collects from you is strictly confidential. We will not disclose that information to any third parties other than:
- related bodies corporate of Lawyers Real Estate Pty Ltd;
- any contractor Lawyers Real Estate Pty Ltd engages for web-hosting services;
- as we may be required to do by law;
- or otherwise with your consent.
Lawyers Real Estate Pty Ltd will take reasonable steps to ensure that any personal information disclosed to a third party is protected by that party in accordance with the Privacy Act.
Law Enforcement
If required by law, we may provide any and all information we have about you to law enforcement or other government agencies, pursuant to a subpoena, warrant, or other order by a court of competent jurisdiction. In such cases, we will require written documentation of the request, proof of the identity of the law enforcement official making the request, and we will take steps to authenticate the validity of the request. Any law enforcement or government agency request submitted with less than a court-issued order will be evaluated on a case-by-case basis according to the need and urgency, as well as the particular law enforcement agency making the request.
We reserve the right to report any misuse of our online bidding facility to the appropriate authorities, and to provide those authorities, for investigative purposes only, with access to the private information you have provided.
Links
The Website may contain links to other Websites. Please be aware that we are not responsible for the content or privacy practices of other Websites to which we link. You should also be aware that, when you voluntarily disclose personal information in public forums, such information may be collected by others and may result in receiving unsolicited messages. We strongly encourage you to be aware that when you leave our Website you should read the privacy statements of each and every Website that collects personally identifiable information.
How you can access your personal information
On request, you may have access to your personal information held by Lawyers Real Estate Pty Ltd, except in circumstances where access may be denied under the Privacy Act or other law. Examples of these circumstances are:
- where providing access will pose an unreasonable impact on the privacy of another individual;
- where providing access would be unlawful, would pose a threat to the life or health of an individual, may prejudice an investigation of possible unlawful activity, may prejudice enforcement of laws or denying access is specifically authorised by law.
To make a request for your personal information, please contact our Privacy Officer (contact details below). We will endeavour to acknowledge a request for personal information within 14 days and provide the information as requested within 30 days. If personal information is provided to you as the result of a request, you may be charged a fee for costs incurred in providing that information such as photocopying, administration and postage. If access is denied we will provide you with reasons for our decision.
How you can correct your personal information
If you believe that the personal information we hold about you is inaccurate, incomplete or not up to date please let us know. Provided we agree with you, we will correct it. If we do not agree with you, we will place a statement of what you allege is correct where that information is kept and accessed.
Will this privacy policy change?
We reserve the right to change this privacy policy at any time by publishing the varied privacy policy on our web site. The varied policy terms will apply from the date they are posted on our web site. You accept that by doing this, Lawyers Real Estate Pty Ltd has provided you with sufficient notice of the variation and agree you will be provided with no separate notification.
How to contact us
If you have any queries or complaints in regard to our collection, use or management of your personal information, please contact:
Lawyers Real Estate Pty Ltd
Suite 6-7
Hewmart Arcade
3-5 Hewish Road
Croydon Victoria 3136
Australia
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